Boston Real Estate Investors Association

Massachusetts landlord resource

Tenant Screening and Fair Housing

Create a consistent screening process based on lawful, documented rental criteria rather than protected characteristics.

Owner review

Key Responsibilities to Investigate

  1. Publish accurate availability, rent, deposits, and qualification criteria.
  2. Apply the same written process to every applicant.
  3. Understand reasonable-accommodation and assistance-animal requests.
  4. Protect applicant information and follow applicable consumer-reporting rules.

Build a Documented Process

Written procedures help owners apply requirements consistently. Keep property records, leases, notices, receipts, inspection documents, repair history, invoices, photographs, and communications in an organized file. Record who completed each task and when follow-up is due.

Property condition, tenancy, municipality, housing program, and individual facts can change the applicable requirements. Do not use a general web page as a substitute for property-specific legal or professional advice.

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